About orders

1.Ordering products

On the details page of the desired product, select the desired product on the displayed screen and click "Add to Cart" to stock the product in the cart.Once you have selected your products, click the order button on the cart screen to enter the purchase flow.
We cannot accept returns, changes or additions to your order, changes to your payment method, or combined shipping after your order is confirmed.Thank you for your understanding in advance.
When placing an order, please carefully check the product details on the product page etc.

2.Information

If you have already registered as a member, your registration information will be automatically displayed when you log in.If you are purchasing without registering as a member, please enter your email address, shipping information, etc. here.

3.Shipping fees, payment method confirmation, etc.

・About shipping charges
Within Japan: Free shipping.

Overseas shipping: If the total purchase amount is between 1 yen and 199,999 yen, shipping fee will be 3,000 yen.

　　　　Free shipping if the total purchase amount is 200,000 yen or more

・About payment methods
Credit cards (Visa, Mastercard, Amex), Shop Pay, Apple Pay, and in-store pickup are available.If you would like to pay by credit card, please enter your card information.
If picking up at a store, payment will be made at the store.Please check the payment method details at the receiving store.

・Delivery time
Depends on the delivery area, but it will be shipped within 3 business days after placing your order.
The number of days required for delivery varies depending on the delivery address.
*We are closed during the year-end and New Year holidays.
Delays may occur for the following:Please note
・Traffic regulations
・Traffic conditions and bad weather
・Golden week and year-end and New Year holidays
・Sale period
・Some areas such as Hokkaido, Kyushu prefectures, Okinawa prefecture, and remote islands Delivery to
*In some areas where aircraft are used for delivery, such as courier services to Okinawa Prefecture, products containing liquids such as cosmetics and aroma oils have been strengthened by delivery companies based on guidelines from the Ministry of Land, Infrastructure, Transport and Tourism. will only be delivered by land.

・Long-term absence/rejection of receipt
As a general rule, products can be received within 7 days from the delivery date.Additionally, we do not accept returns due to long-term absence or refusal to receive items.We cannot accept reshipping due to reasons such as unknown address or long-term absence.
If you are unable to receive the item due to inconvenience after completing your order, please contact us with the specified details in the inquiry form.
Please note that if the customer is absent for a long period of time or declines to receive the order due to personal reasons, we will process the cancellation.In addition, if you return or cancel your order in violation of our regulations, be away for an extended period of time, or refuse to receive the product, we may, at our discretion, refrain from using the site from now on, so please be sure to pick up the product.

4.Displaying the "Order Completed" page

Please check the contents of your cart carefully and click on Complete Order.
Display the "Order Completed" screen
After completing the application process, a confirmation email will be sent to your registered email address.
If you do not receive a confirmation email, your order may not have been successfully submitted.
If you have any questions, please contact us by filling out the specified details in the inquiry form.

 

About product returns and exchanges

We cannot accept returns due to customer reasons such as not liking the product or not being what they expected.You may not return any product purchased through the Service unless it is different from the product you ordered.
Please check all information listed on the product page before purchasing.
If you have any concerns about the contents listed, please be sure to contact us before purchasing, and please note that we are unable to accept returns or exchanges based on the items listed after purchase.
*We will pay the return shipping fee for returned or exchanged items.