Shipping policy

・About shipping charges

Within Japan: Free shipping.

Overseas shipping: If the total purchase amount is between 1 yen and 199,999 yen, the shipping fee will be 3,000 yen.

　　　　If the total purchase amount is 200,000 yen or more, shipping is free.

 

・About the number of days until delivery

Depends on the shipping area, but your order will be shipped within 3 business days.

The number of days required for delivery varies depending on the delivery address.

*We are closed during the year-end and New Year holidays.

Delays may occur for the following items. Please note.
・Traffic regulations
・Traffic conditions and bad weather
・Golden week/New Year holidays
・Sale period
・Hokkaido, Kyushu prefectures, Okinawa prefecture, and some areas such as remote islands Delivery to
*In some areas where aircraft are used for delivery, such as courier services to Okinawa Prefecture, products containing liquids such as cosmetics and aroma oils have been strengthened by delivery companies based on guidelines from the Ministry of Land, Infrastructure, Transport and Tourism. will only be delivered by land.

・About long-term absence/rejection of receipt

In principle, products can be received within 7 days from the delivery date. Additionally, we do not accept returns due to long-term absence or refusal to receive the item. We cannot accept reshipping due to reasons such as unknown address or long-term absence.
If you are unable to receive the item due to inconvenience after completing your order, please contact us with the specified details in the inquiry form.
Please note that if the customer is absent for a long period of time or declines to receive the order due to personal reasons, we will process the cancellation. Additionally, if you return or cancel your order in violation of our regulations, be away for an extended period of time, or refuse to receive the product, we may, at our discretion, refrain from using the site from now on, so please be sure to pick up the product.